Facebook Ad Fatigue is one of the top struggles most Facebook marketers deal with. Your ad starts out great guns then all of a sudden the performance falls off a cliff. Sound familiar?
Don’t worry, we’ve all been there.
So how do you diagnose Facebook Ad fatigue and prevent it from impacting your performance?
In this guide, you’ll discover the easy way to diagnose and deal with Facebook ad fatigue.
Let’s dive in.
Facebook ad fatigue or ‘creative fatigue’ occurs when the your ad frequency is too high, causing your target audience to see the same ads over and over again. When people see the exact same ad on repeat, the performance will drop which is what ad fatigue is.
Ad fatigue will also impact key metrics of your Facebook campaign, including the price you pay for 1,000 impressions (CPM) and the return on ad spend (ROAS).
Every campaign you run, no matter how successful will experience creative ad fatigue at some point – unless you actively fight against it.
There are 2 ways to diagnose Facebook ad fatigue and determine if it’s impacting your ads.
Facebook will send you a notification in the delivery column of your Ad manager account with the warning message “Creative fatigue” but this occurs only for a select few ad types and when running a single ad so it’s not something you want to rely on for diagnosing ad fatigue.
The best way to diagnose Facebook ad fatigue is through manual diagnosis.
To perform a manual diagnosis you want to compare the frequency and cost per result columns in your Ads Manager account.
If you notice that both the frequency and cost per result metrics are rising then there’s a good chance your ad is suffering from creative fatigue.
There are a number of different ways to avoid creative ad fatigue by adjusting different variables including creative, copy, targeting, objectives, and the offer.
I’ll walk you through each of these now.
One of the most effective techniques to overcome ad fatigue is to update your ad creatives.
This can be done by changing either the copy, the creative or both but I recommend you start with the creative first as this is what the majority of your target audience will notice first.
If you have an ad that performed well in the past then consider keeping the offer similar while only changing specific components and testing the changes in performance. Like with all Facebook Ad testing, Go to the ad you want to refresh in Ads Manager, then click Duplicate. You can add all the elements you like while keeping the original ad as a good point of reference.
Something as simple as switching from an image, to a video may be enough to bring your ad results back to life. Remember, the best way to upgrade your ad copy is to consider what your customers are looking for and crafting your offer around their needs.
Targeting the right audience on Facebook is a critical component to successful Facebook advertising. But targeting the same audience can lead to an increase in ad fatigue so you always want to be looking at ways to expand your audience by testing new targeting options to change the size of your target audience.
Some audience tweaks to consider include:
Pro-tip: Lookalike audiences will generally give you a better click-through rate (CTR) and lower cost-per-click (CPC) versus more standard audience changes like behaviour & interest-based targeting.
The best Facebook marketing campaigns have a goal they’re trying to achieve. Refreshing your objective helps to combat ad fatigue.
At the campaign level of your ad campaign, you can once again duplicate your ad, then choose a new objective from the drop-down list that appears. If you’re running an ad using the post-engagement objective for instance, then you might switch to test traffic instead.
Changing your optimization event means that Facebook can showcase your ad to a wider group of people. These people will be more likely to take the action you want, thereby optimizing your results. Usually, moving your objective further up the sales funnel also means reaching a larger group of people.
Remember, when you change your ad objective, don’t change any other variables. Use the same post ID to keep your social proof and measure the impact on your conversions. Changing just one feature at a time makes it easier to determine which elements make the biggest impact on your campaigns.
Another excellent way to avoid ad fatigue is refreshing your offer to customers. Even a mild change can have a positive impact on ad fatigue.
Look at introducing seasonal ads to target different holiday events around Christmas, Mother’s Day and Halloween.
When it comes to changing your offer, the key to success is understanding your customers and what they want from you at each stage in their journey. Maybe your current offer just isn’t compelling enough? If you’re offering free shipping for first-time customers, it might be time to offer a small discount instead?
Don’t forget to keep track of the results that you get after you change your offer. Tracking the difference between your previous responses and your new ones will save you a lot of headaches.
Frequency caps are one of the most powerful tools you’ll have in the fight against ad fatigue.
Essentially, this feature on Facebook ensures that
there’s a limit to the number of times people in your target audience will see your ad. Although it might be tempting to serve a lead the same ad multiple times until they make a purchase, you’re really just wasting time and effort this way.
At the Campaign level, you can select Reach and Frequency as your buying type instead of the more common Auction buying type. You might decide to ensure that your audience only sees your ad once every few days. You might even want to serve an ad once a week, which significantly reduces your risk of fatigue.
Setting a frequency cap means that even if your customer sees the same ad for a while, they’re not witnessing the same copy on a daily basis.
Remember, the more your customer sees your content, the more likely they are to block it out. Start by serving an ad maybe once a week. You can always upgrade to more appearances if you think you’re losing out on opportunities based on your ad insights.
When building your campaign, look to create ads that target both top, mid & bottom-funnel. Finally, sometimes just changing your copy or your ad creative isn’t enough. Instead, you need to completely revamp the way that you approach your target audience. For instance, if you’re currently sharing your ads in image format on the Facebook feed, switch to video.
Video content is gaining a lot more traction in today’s fast-paced world. With a video, you can convey more information in a shorter amount of time. Just remember to include captions in case your audience doesn’t have audio. Plus, keep your video short and sweet if you can.
Another option is to change where you serve your ad too. Remember that there’s more than just the Facebook newsfeed to consider. You might prefer to show your ads in the sidebar of Facebook for desktop, or through Facebook Messenger.
Changing the way you serve your ad, and what your customers see from your company gives your campaigns a new life.
There’s more to running a successful Facebook campaign than knowing how to target the right audience, and how to create copy for every stage in the buyer funnel.
In an environment where your audience stays the same for extended periods, ad fatigue is a very real and complicated problem. Although you want to continue increasing your chances of a purchase from a lead, you don’t want to hound them with the same offer every day.
The tips above will help you to shake up your ads from time to time so that you can provide your clients with a more unique and versatile experience.
But…I want to share some final facebook ad fatigue tips to help you put a stop to Facebook ad fatigue for good:
What strategies have worked for you?
I’d love to hear your thoughts!
Let me know in the comments below right now.